Davao Jobs: Just bring an updated resume with photo!
(Pioneer Account) TSR for Davao Site
Responsibilities:
- Demonstrates proficient skill in troubleshooting line of question with focus on first-call resolution
- Troubleshoots and resolves technical problems over the phone in a single customer interaction
- Demonstrated ability to establish and maintain effective relationships with customers.
- Supports other lines of business as call volume dictates.
- Must be able to work in a fast-paced, often high-pressure environment, with proven ability to maintain composure in stressful situations and manage and diffuse angry or irate customers.
Requirements:
- Eighteen years old and above
- Experience in technical troubleshooting and customer service is an advantage
- Retail or Call Center experience is an advantage
- Knowledgeable in MS Office and web- based applications
- Must be able to type a minimum of 25 wpm
Recruitment operations will start on May 6
Teleperformance Davao
2/F SM City Davao- The Annex
Quimpo Boulevard, Matina
Davao City
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