Customer Service and Technical Representatives - Pioneer Account for KyobiCorp

Job Hunt Davao

KyobiCorp provide services to International companies that which outsource their businesses offshore. We are a contact center who provides not just phone support but to email and chat support as well. Other services includes, research assistance, programming and IT support 24/7.

We have an excellent team with years of experience in this field that guarantees well defined procedures. World Class Customer Service is the main foundation of KyobiCorp; we live and breathe this principle.

Customer Service and Technical Representatives - Pioneer Account


RESPONSIBILITIES:

• Duties and Responsibilities include but not limited to:
• Ability to communicate effectively with customers
• Ability to recognize the need for queries to be escalated
• Must be keen to detail
• Must be able to communicate at all levels with all constituencies external/internal customers & senior management
• Excellent phone and problem solving skills
• Adaptable and flexible
• Initiate change & process improvement
• Time management skills
• Go the extra mile to achieve customer satisfaction

REQUIREMENTS:

• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field Completed at least second year college
• Have at least 6 months experience in customer service (and/or) telemarketing in BPO
• Above average verbal and written English communication skills
• Skilled in computer navigation
• Proficiency in MS Office applications (MS Word, Excel)
• Good problem solving skills
• Good customer service orientation (patient, polite and proper)
• Amenable to work in shifting schedules
• Applicants must be willing to work in Davao City
• Call center experience is required
• 100 Full-Time positions available

We prioritize walk in candidates!

Apply Now!!

4th Floor FTC Tower 

1034,  Mt. Apo Street, 

Davao City Philippines 8000

tel:+63 (082) 3212008

http://www.kyobicorp.com/