Thursday, July 21, 2011

Work in Davao City: Customer Service and Technical Representatives


Job Hunt Davao
KyobiCorp provide services to International companies that which outsource their businesses offshore. We are a contact center who provides not just phone support but to email and chat support as well. Other services includes, research assistance, programming and IT support 24/7.

We have an excellent team with years of experience in this field that guarantees well defined procedures. World Class Customer Service is the main foundation of KyobiCorp; we live and breathe this principle.

Jobs in Davao: Customer Service and Technical Representatives

RESPONSIBILITIES:

Duties and Responsibilities include but not limited to:

  • Ability to communicate effectively with customers
  • Ability to recognize the need for queries to be escalated
  • Must be keen to detail
  • Must be able to communicate at all levels with all constituencies external/internal customers & senior management
  • Excellent phone and problem solving skills
  • Adaptable and flexible
  • Initiate change & process improvement
  • Time management skills
  • Go the extra mile to achieve customer satisfaction

REQUIREMENTS:

Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field Completed at least second year college
Have at least 6 months experience in customer service (and/or) telemarketing in BPO
Above average verbal and written English communication skills
Skilled in computer navigation
Proficiency in MS Office applications (MS Word, Excel)
Good problem solving skills
Good customer service orientation (patient, polite and proper)
Amenable to work in shifting schedules
Applicants must be willing to work in Davao City
Call center experience is required

100 Full-Time positions available Apply Now!!

Interested candidates must email an updated resume at kyobicorp@gmail.com

Food and transportation allowance will be provided to successful candidates.

KyobiCorp
4th Floor 1034 FTC Tower,
Mt. Apo Street,
Davao City - 8000

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