Join us and be among the top notch call center agents in the BPO industry
ALORICA Inc. Davao is in need of Call Center Agents
JOB RESPONSIBILITIES
• communicate with customers in a courteous, friendly and professional manner using agreed procedures
• listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
• clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• maintain basic knowledge of client products and/or services
QUALIFICATIONS
The best fit for this job is someone who:
• is 18 years old or above
• is fluent in ENGLISH
• has excellent verbal/written communication skills
• can do problem-solving tasks
• is computer literate
• is skilled in using Microsoft Office software
• has typing and data entry skills
• at least graduated HIGH SCHOOL but reaching college level or finishing a degree is a plus
• is not tied up with his academics; not currently studying nor enrolling next term
• can commit to full time employment
• is flexible in adapting to rotational work shifts and days off
BENEFITS
• very competitive salary
• life and medical insurance
• state of the art facilities
• salary payout every two weeks
• rice allowance*
• recreation areas*
• access to computers for web browsing*
• sleeping lounges*
• gym* [ * - depending on the site and/or account ]
Highest Education Attainment:
At least Highschool Graduate
Number of Job Openings: 100
Contact Person: Nicanor Ramos
Contact Phone : +639328485490
Contact Email : alorica.ph@job4u.com
ALORICA Inc.
https://www.alorica.com
Tahimik Ave, Talomo, Davao City
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