An operations manager is responsible for coordinating production activities of the company and providing the best service to clients to maximize company revenues and profits.
• Understanding strategic objectives: Operations managers must clearly understand the goals of the organisation and develop a clear vision of exactly how operations will help achieve them. This also involves translating these goals into implications for the operation's performance, objectives, quality, speed, dependability, flexibility and cost.
• Developing an operations strategy: Due to the numerous decision-making involved with operations, it is critical that operations managers have a set of guidelines that are align with the organisation's long term goals.
• Designing the operation's products, services and processes: Design involves determining the physical form, shape and composition of products, services and processes.
• Planning and controlling: This involves deciding what the operations resources should be doing and making sure that it is getting done.
• improving the performance of operation: Operations managers are expected to continually monitor and improve the overall performance of their operation.
Key competencies
critical thinking and problem solving skills
planning and organizing
decision-making
communication skills
influencing and leading
delegation
team work
negotiation
conflict management
adaptability
stress tolerance
Send application to recruitment@justsimplytoutsourcing.com
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